Terms & Conditions
Last updated: June 27, 2026
Welcome to Sokeeye Travel & Tours. By accessing our website or booking any service with us, you agree to be bound by the following terms and conditions.
1. Bookings & Payments
All bookings are subject to availability and confirmation. Payment is required in full before tickets, visas, or travel documents are issued unless otherwise agreed in writing.
2. Cancellations & Refunds
Cancellation and refund policies follow the rules of the respective airline, hotel, or service provider. Service fees charged by Sokeeye Travel are non-refundable.
- Flight refunds depend on the airline’s fare rules.
- Visa fees paid to embassies are non-refundable.
- Hajj & Umrah packages have specific cancellation windows.
3. Travel Documents
It is the traveler’s responsibility to ensure that passports, visas, and health certificates are valid and meet destination requirements.
4. Liability
Sokeeye Travel & Tours acts as an intermediary between travelers and service providers (airlines, hotels, transport, embassies). We are not liable for delays, cancellations, loss of baggage, or any damages caused by third parties.
5. Changes to Services
We reserve the right to amend itineraries, prices, or service terms when necessary due to circumstances beyond our control.
6. Governing Law
These terms are governed by the laws of the Federal Republic of Somalia. Any disputes shall be resolved through good-faith negotiation, and if unresolved, in the competent courts of Mogadishu.
7. Contact
For any questions, contact us at sokeeye.travel@gmail.com or call +252 617 478 742.
